Privacy Policy

Privacy Policy Last Modified: April 2026 Welcome to the application and services of PROXIMA AI EDUCATION PTE. LTD. (“Our Company,” “we,” or “us”). Our Company provides users with a variety of exam preparation tools through the PROXIMA AI Test platform, enabling you to practice, collect, review, and analyze questions through our applications and related services. If someone chooses to use our Services, this page is intended to inform visitors of our privacy policies regarding the collection, disclosure, and use of users’ personal information. This Privacy Statement (“Privacy Policy” or “Notice”) applies to all individuals, users, and others who access our Services (“Users” or “you”). By using our Services, you acknowledge and consent to our collection and use of information in accordance with this Policy. Our primary purpose in collecting and using such information is to enhance and improve our applications and services. If you do not agree with any part of this Privacy Statement, you must immediately stop using our products and services. Please note: This Privacy Policy applies only to our Services and does not apply to any third-party websites, applications, operating systems, or other platforms (“Third-Party Platforms”), even if such platforms are interconnected with or accessible from our applications or services. Third-Party Platforms have their own data collection and usage practices and may use their own cookies, web beacons, and other technologies to collect information about you. Our Company is not responsible for the content or policies of any Third-Party Platform, and you understand and agree that access to or use of such platforms is at your own risk. If you do not agree with any of the terms of this Privacy Policy, you must immediately stop using our products or services. If you have any questions regarding this Notice or our data collection and usage practices, please contact us. I. Collection and Use of Information To provide you with a better experience and for data analysis purposes, we may request certain personally identifiable information (“Personal Information”), including but not limited to none, when you use our products and services. The information you provide will be retained and used as described in this Privacy Policy. Specifically, when you use our products and services, we process your personal information as described below. We believe this information is necessary to provide core functionality and an experience meeting expectations. For purposes of this Privacy Policy, “information” refers to personal information that identifies, relates to, or can reasonably be linked—directly or indirectly—to a user. This includes, for example, your name or email address when you contact us. Our Company may collect the following types of information: Device Identifiers When you access our products and services using a mobile device, certain device information is reported and recorded, including a unique “device identifier,” a small data file stored on or associated with your device. This helps us identify usage status without requiring registration and supports personalization. Device Details We may collect information about your device type, operating system version, manufacturer, model, screen size and density, orientation, audio volume, battery status, memory usage, and similar metrics to optimize product experience. Location Information We may obtain your IP address, language settings, time zone, and region/country data associated with your SIM card or device. This supports accurate data analysis and product improvement. Cookies Cookies are small data files used as anonymous unique identifiers and sent back to servers. They help us understand usage patterns more effectively. While our applications do not intentionally deploy cookies, third-party code or libraries used within our services may use cookies. You may choose to refuse cookies, but some features may become unavailable. Application Information When you use our products and services, we may collect information such as application version, name, properties, and API keys for analysis purposes. Payment Information All billing, processing, and in-app purchase transactions are handled securely by app stores (e.g., Apple or Google). We do not access or store your credit or debit card information. Please consult the respective app store for policy details. Log File Information Analytics tools may automatically record certain usage information such as start/stop times when using our products and services, which helps us analyze performance and usage trends. Email Information If you register using your email address or through “Sign in with Apple” or “Sign in with Google,” we may send emails regarding special subscription offers, new features, and updates based on legitimate interests. By using our services, you consent to the processing of certain personal data (e.g., registration date, subscription dates, geolocation data, app activity) for marketing and product analysis. You may unsubscribe from email communications at any time using the link provided in each email. In-App Events Your usage behavior and event data within the application may be recorded to personalize services and perform analysis. Network Status We may collect information about your network connectivity to optimize service delivery. Other Information We may collect additional information as needed—for example, when you participate in promotions, contact customer support, or voluntarily subscribe to reminders or newsletters. Inference Information We may create inferred information based on the data categories listed above to better understand your preferences. II. Information Collection Methods Our Company collects information about you through the following sources: 1. Information You Provide Voluntarily We collect information you enter or upload while using our services for analysis and product improvement. 2. Cookies and Tracking Technologies Behavioral data generated during your use of our products and services may be collected to personalize your experience and support analytics. III. Sharing of Your Information We do not rent or sell your personal data to third parties. However, our products and services may require third-party data processing technologies, which may result in those parties receiving certain personal information such as cookies, log files, location information, or device identifiers. We do not control or influence how these third parties use their tracking technologies. We may also share certain information (e.g., cookie data) with advertising partners to display ads they believe may be relevant to you. Please note: We are not responsible for any third party’s misuse of your personal data contrary to our instructions. Our products may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or operations of those websites or applications. We may disclose your personal information when necessary in the public interest or under certain exceptional circumstances, including but not limited to: -- As required by applicable law; -- When disclosure is needed to protect our rights, your safety, or the safety of others, investigate fraud, or respond to governmental requests. IV. Information Retention Period We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law. We may also delete personal information or violate-rules-related data earlier without prior notice. Additionally, we may anonymize your personal information for analysis or research, in which case we may retain such anonymized data longer without notifying you. V. Information Transfer By using our products and services, you agree that we may transfer your personal information to other countries or international organizations for storage or processing. Because hosting partners may operate globally, your data may be transferred to and stored in other regions. We endeavor to ensure that any hosting provider offers adequate protection for your personal information. We may encrypt your data as necessary before transferring it to hosting partners. Transfers outside the UK or EEA are handled according to the adequacy standards applicable under UK and EU data protection laws. Where adequate protection is not available, appropriate safeguards will be applied. VI. Exercise Your Rights To protect your personal information, we comply with applicable data protection laws. You may request the correction, amendment, deletion, or access of your personal information by emailing proxima.ailab@gmail.com. To verify your identity, we may request additional information (e.g., name, username, registered email). If you are a California resident, you may use an authorized agent, subject to verification requirements. We do not discriminate against you for exercising privacy rights. However, deleting certain data may make it impossible for us to continue providing services. Your rights may include: -- Data Access and Portability – Request a copy of your personal information -- Correction – Request updates or corrections -- Deletion – Request deletion of all or part of your personal information -- Restriction of Processing – Request limits on how your information is used -- EU users may contact us at proxima.ailab@gmail.com regarding privacy matters. VII. Children’s Privacy Our products and services are not designed for children under 18. We do not knowingly collect personal information from children under 18, and such information will be deleted upon discovery. No person under 18 may provide personal information through our services. Parents and guardians are encouraged to monitor their children’s internet use. If you believe a child has provided personal information to us, please contact proxima.ailab@gmail.com. VIII. Security We value your trust in providing personal information and follow industry-standard practices to protect it. We take reasonable steps to prevent misuse, loss, unauthorized access, or modification. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute protection. IX. Links to Other Websites Our products and services may contain links to third-party websites. If you click on a third-party link, you will be directed to their site. These sites are not operated by us, and we strongly encourage you to review their privacy policies. We are not responsible for the content, policies, or practices of third-party sites. X. Changes to This Privacy Policy We may update this Privacy Policy from time to time as we deem necessary or as required by applicable laws and regulations. We recommend reviewing this page periodically for updates. Any changes will be posted on this page. XI. Contact Us If you have any questions or suggestions regarding this Privacy Policy, please contact us at proxima.ailab@gmail.com